---
title: The Final Countdown to the New Petra Experience - Petra Blog
description: The new Petra website is almost here! Learn what to expect and come luanch and about some of our new features in this Petra blog.
image: https://blog.petra.com/hubfs/Imported_Blog_Media/Blog-6-Countdown-1130x430.jpg
---

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close

# The Final Countdown to the New Petra Experience

- [Home](https://blog.petra.com/blog/home)
- [Blog Details](https://blog.petra.com/blog/home)

Industry Trends

- August 21 2019
- Petra Industries

![The Final Countdown to the New Petra Experience](https://blog.petra.com/hubfs/Imported_Blog_Media/Blog-6-Countdown-1130x430.jpg)

Over the last few weeks, we’ve been highlighting our newly redesigned purchasing platform. The new petra.com is fully designed with you in mind. And we’re happy to announce that it will be launching on September 19.

## What to Expect During Launch

On September 19, petra.com will be down for extended maintenance, so we can switch to the new platform. We expect everything to transition easily, but during this time you will be unable to order. The downtime should only last a few hours, but you should plan for petra.com to be down the entire night.

**The transition is scheduled to begin at 10 PM CST, you’ll want to make sure to order any product you might need in advance of this time.**

Once the transition is complete, you’ll be able to return to petra.com and explore everything the platform offers.

Remember, some of the new features are:

- [User roles and in-depth account management](https://www.petra.com/blog/5-account-features-to-take-purchasing-wholesale-to-the-next-level/)
- [Multiple shopping lists](https://www.petra.com/blog/new-shopping-list-features-offer-added-convenience-and-control/)
- [Modern product listings](https://www.petra.com/blog/6-redesigned-features-of-our-wholesale-product-pages/)
- [And more!](https://www.petra.com/blog/buy-wholesale-with-new-and-enhanced-options/)

## What if something doesn’t seem to be working?

If you encounter any issues while purchasing on the new platform, please contact us at [feedback@petra.com](mailto:feedback@petra.com) and we will resolve the issue as quickly as possible. You can also call our live customer service team between the hours of 8 AM and 5 PM, Monday–Friday: 800.443.6975.

If you are having issues finding or using a feature, make sure to visit our FAQ page.

## What if I have questions?

If you have any questions about how something works or where to find something, please visit our FAQ page.

If you are unable to find an answer to your particular question, contact [feedback@petra.com](mailto:feedback@petra.com) so that we can find a resolution to your question.

## A Central Source for All Your Wholesale Needs

Again, we are so excited for you to see what we’ve been working on. The intuitive new site will present you with ease and convenience to make purchasing a simple task for anyone on your team.

Don’t forget to view [our information page](https://www.petra.com/help/new-website-info) to learn more and read the other articles in this series.

<https://blog.petra.com/blog/petra-industries-reimagines-b2b-ecommerce/>

**Tags:**

[Industry Trends](https://blog.petra.com/tag/industry-trends) [For Resellers](https://blog.petra.com/tag/for-resellers) [What's New on Petra.com](https://blog.petra.com/tag/whats-new-on-petra-com) [Press Releases](https://blog.petra.com/tag/press-releases) [All Posts](https://blog.petra.com/tag/all-posts) [Petra News](https://blog.petra.com/tag/petra-news)

[![Petra Industries](https://blog.petra.com/hs-fs/hubfs/Petra-Logo_Primary-1.png?width=164&height=49&name=Petra-Logo_Primary-1.png "Petra Industries")](https://www.petra.com)

---

Petra Industries is a wholesale distributor that enables brands and resellers of all sizes to connect and grow their business. We provide in-demand products across an ever expanding mix of categories, offering multi-channel placement for thousands of products from more than 500 suppliers.

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#### CONTACT US

- 2101 S Kelly, Edmond, OK 73013
- Retail Customer Service: 800.443.6975
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- Fax: 800.997.3872
- Email: feedback@petra.com
  
  
  
  
  
  
  
   

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